Shipping
Instructions

Packaging: Use high-quality boxes and cushioning materials to protect your products. Seal all boxes securely with strong tape.

Labeling: Clearly label each package with:

• Your sender information and our facility address
• Your unique client code
• A detailed description of contents
• Any special handling instructions (e.g., "Fragile")

Please include the following documents with every shipment:

• Packing List (itemized contents)
• Commercial Invoice (if applicable)
• Shipping Label with tracking information
• Additional compliance or handling documentation

Ensure that documents are accurate and securely attached to the shipment.

Carrier Selection: Use trusted carriers such as FedEx, UPS, DHL, or Canada Post, and choose services that include tracking and insurance.

Shipping Instructions: Please send all shipments to:

Our Facility: 261 Montréal Rd, Unit 310, Ottawa, ON

Include your unique client code on every package. Ensure that shipping labels are prominently placed and clearly visible.

Please coordinate your shipping schedule with our operating hours:

• Shipments are accepted Monday – Friday, 9:00 AM to 5:00 PM EST.
• For bulk or time-sensitive shipments, please contact our support team in advance.
• Notify us via email or phone once your shipment has been dispatched.

Address: 261 Montréal Rd, Unit 310, Ottawa, ON, K1L 8C7

Phone: +1 877 777 5728

Email: info@nectardesk.com

Business Hours: Monday – Friday, 9:00 AM to 5:00 PM EST

Follow the map below for directions to our facility: